FAQ

What's inside the kit?

The kit includes 6 Microsoft Word documents: a Service Pricing Guide, Client Proposal Template, Cold Outreach Email Scripts (7 scripts), Monthly Client Report Template, Client Contract Template, and a 30-Day Quickstart Checklist.

How do I receive the files?

Immediately after purchase you'll receive an email with a download link. All files are delivered as a .zip containing 6 .docx files.

What software do I need?

The files are in Microsoft Word format (.docx). You can open them in Microsoft Word, Google Docs, or LibreOffice — all free options.

Can I edit the templates?

Yes — everything is fully editable. Just open in Word or Google Docs, replace the placeholder text with your own information, and it's ready to use.

Do I need experience to use this kit?

No experience needed. The templates are written and designed for complete beginners. Everything is explained and ready to fill in.

What is your refund policy?

Because this is a digital download, we do not offer refunds once the files have been downloaded. If you have an issue with your order please contact us at getsmmclients@hotmail.com and we'll do our best to help.

How do I contact you?

Email us at getsmmclients@hotmail.com and we'll get back to you within 24 hours.